This Privacy Policy describes how Modest Yarns LLC (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website (https://www.modestyarns.com/) (the “Site”) and use our services (collectively, the  “Services”).

Information We Collect

We collect several different types of information for various purposes to improve your online experience at Modest Yarns LLC and offer you the best service possible.

• Information You Provide Directly:
o Contact information: Name, email address, phone number, billing address, shipping address.
o Account information: Username and password (hashed and salted for security).
o Payment information: Credit card details (collected securely by a third-party payment processor). We do not store your full credit card information.
o Order details: Your purchase history, items ordered, and delivery preferences.
o Communication preferences: Opt-in or opt-out choices for receiving marketing emails or promotional offers.
o Survey responses: Any feedback you provide through surveys or product reviews.

• Information Collected Automatically:

o Usage data: Information about how you interact with our Site, such as pages visited, browsing activity, search terms used, and time spent on certain pages.
o Device information: Your IP address, device type, operating system, browser type, and referring URL.

How We Use Your Information

We use the information we collect for various purposes, including:
• To process your orders and fulfill your requests.
• To create and manage your account.
• To improve our Site and Services.
• To personalize your browsing experience and product recommendations.
• To send you marketing communications (only with your consent).
• To respond to your inquiries and provide customer support.
• To analyze trends and user behavior.
• To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with third-party service providers who help us operate our business and provide you with the Services. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your information if required by law or in the good faith belief that such action is necessary to:
• Conform to legal requirements or comply with a court order.
• Protect and defend the rights or property of Modest Yarns LLC.
• Prevent or investigate possible wrongdoing in connection with the Services.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:
• Accessing your personal information.
• Rectifying inaccurate information.
• Requesting deletion of your information.
• Objecting to the processing of your information.
• Withdrawing your consent for processing.
We will respect your requests to exercise these rights in accordance with applicable laws.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is entirely secure. Therefore, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
• By email:  info@modestyarns.com